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3401 Dufferin Street, Toronto, ON M6A, Canada

(416) 657-4100

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crateandbarrel.ca
5
@

Fantastic customer service and great merchandise. They go above and beyond to make sure their customers are happy. Some other retailers could learn a thing or two from them.

crateandbarrel.ca
4
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Beautiful items for the home - especially kitchen items. Very pricey but high quality.

crateandbarrel.ca
5
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Lots of unique and stylish things for kitchens. I really enjoy this place!

crateandbarrel.ca
5
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This is a review for both the Yorkdale and Square One locations, as I have experienced the same level of service (which should be expected for a large chain store). I purchased a few large pieces of furniture from C&B after moving into my new home and I could have not been happier with the entire process. The sales people there were very attentive and did all they can to help you and provide excellent service. I bought a marble dining room table and a pair of mid-century styled walnut nightstands on two separate occasions, and the quality of materials and construction were excellent and offered great value considering the design and quality. Delivery service was well worth the cost and could have not been smoother or easier. C&B have their own delivery service and I had Doug delivered my furniture on both purchases and both times he was extremely reliable and he knew exactly what to do in terms of where to park and dealing with my elevator and concierge -- no work on my part at all. He even knocked on my door with my furniture exactly on time (I didn't even have to go downstairs/outside)! Doug and his sidekick unpacked and assembled my furniture quickly and mess-free and were extremely friendly and provided some tips on how to care for my furniture. They were true pros and completed my excellent C&B experience. With both purchases I received nice written letters a couple weeks later from the sales people at the stores whom I bought from as a thank you and follow up, which were a nice touch.

crateandbarrel.ca
5
@

I've been to Crate and Barrel twice now, and have been happy both times. Most recently I went to have a look at a nightstand which was $399 online. In store the tag said it was $299, so I decided to order it. When the employee put it into the computer, it came up as $399. Without me even asking, he explained the tag was out of date, but they'd be happy to give it to me for the lower price, as it was their error for leaving the old tag on. Nice! Many stores wouldn't honor the displayed price in that same situation. They've definitely got themselves a repeat customer. The furniture here is nice and moderately priced. Good looking contemporary stuff. Starting with a mix of veneer and solid wood, ranging to fully solid wood, minor assembly (sometimes) required. Lots of kitchen stuff too. Friendly staff. Doesn't have that pretentious unwelcoming vibe some stores do.

crateandbarrel.ca
4
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I love this place because it's well edited, brilliantly staged and has a great selection of kitchen stuff They also sell Hario and Aerobie items for the coffee specialist in your home Staff is knowledgeable and keep an eye out for discounted items in each area

crateandbarrel.ca
4
@

Neat nick nacks for the home. Super friendly staff.

crateandbarrel.ca
4
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This is a modern house ware and furniture store that offers upscale items for your condo, house, or cottage. Absolutely fantastic for drinking glasses, including wine and liquor glasses. The glasses are solid, stylish, and nearly unbreakable with everyday usage. They offer gorgeous ready to go framed pictures and wall art, and a nice selection of throw pillows for the couch. As well as great kitchen stuff, especially pots and pans for reasonable prices. We also liked a many of the furniture pieces, couches, the area rugs, and patio furniture.

crateandbarrel.ca
4
@

Well it appears Crate and Barrel has finally come to Canada. The employees were quite helpful. A little too helpful for my tastes but pleasant and not intrusive while browsing. It's the kind of "too helpful" in the sense that I don't really need to know if the stuffing in the couch I'm about to buy is 100% whole wheat environmentally friendly soy based product grown from virgin plants that always face south... blah blah blah.. I purchased their entry-level micro-suade Sofa and after a few weeks with it I'm quite happy for the price. The selection is nice and things generally feel of better quality than other options Ikea, Bombay, etc. It's a little more pricy here but the merchandise is better. I'd estimate it's on par with Pottery Barn. I like it because you're less likely to run into the furniture you've just purchased at all of your friends places, it's a little more exclusive and not so massively consumed. One concern would be that I'd be a little reluctant to get into their really high-end couches and dining sets because you start getting into Ethan Allen prices.

crateandbarrel.ca
5
@

When Crate and Barrel arrived at my favourite mall Yorkdale, I was thrilled it opened up in Canada. My excitement encompassed three things I think about as I enter this store each and every time... LOW PRICES! SELECTION! STYLE! This store is a true ruler when it comes to home decor. It has furniture for your working kitchen and cozy bedroom, outdoor pieces for your backyard, and sections packed with items such as dishes and accessories like colourful throw pillows. What I love about this store as well is that it is trendy but reasonable. In this sense, it keeps you from getting sad as you walk around other furniture stores where you can't seem to afford a thing. Also, the merchandise quantity is HUGE! When my mom and I went to pick out new kitchen glasses, there were at least 12 different styles to pick from. As well, this is key for bridal registry. My friends are getting married and they were able to sign up for such cute gifts from here. One of them - a neat stainless steel style spice rack - is something I snagged for them!

crateandbarrel.ca
4
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i heart THE BARREL, as we call it in our house. good prices for the quality, and the selection changes often enough I can be sure to see a neat gadget for the kitchen that I didn't see last time. sadly, it looked very not-busy on my last visit. too bad it's in Yorkdale Mall, though.

crateandbarrel.ca
4
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Crate & Barrel strikes me as a more expensive, classier IKEA (without the thrill of building your own furniture). I've never bought furniture here, but I've purchased kitchen items on several occasions. Item prices cover a wide range, but tend to the more expensive side, meaning I often leave with mixed emotions depending on what I did or didn't like. The kitchen items (what I have purchased) are made well, but I feel like compared to similar items at less expensive stores (e.g., IKEA, Sears, Canadian Tire, etc) I am paying mostly for aesthetics. As a result I typically only purchase when I really LOVE the way something looks. I like to visit Crate & Barrel as the store is beautiful and I enjoy browsing, but I would need to make a lot more money to seriously consider outfitting my home with the majority of the items here.

crateandbarrel.ca
4
@

While this is not normally "my" kind of store I was very pleased with the customer service I received once reading the sales counter. That said no one stopped to help me while I wandered the store in search of items from someone's wedding registry. So I'm kind of torn as to my reaction to that: usually I don't actually want to be helped and find things fine on my own but this time I was tired and probably could have used the help. Still I liked their wedding registry kiosk and did indeed get great customer service when I got to the register: the staff member even wrapped my gift in MY provided bag and wrapping paper as I had this with me. I really appreciated this fact as I was shopping pretty much at the last minute for these gifts.

crateandbarrel.ca
4
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I love the staff here. They're always willing to help and always within reach without being over bearing. The selection of house wears and kitchen goods is great, and the price range is really varied. They always keep their seasonal stock up to date. Most of their furniture selection is in the classic/modern range and is mid-high end (price wise) We did a gift registry with them today, and it was the easiest registry process I've veer encountered. You tell a staff member that you want to set a registry up, they set you up with a scanner and explain how it works, you scan items to your hearts content, and then finish everything off at a computer kiosk when you're done. Hopefully our wedding guests will have an easy time with it as well.

crateandbarrel.ca
4
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Went to pick up a wedding present here. The store is nice and well organized and the staff was helpful. Somethings are ridiculously priced but others are reasonable. Over all I liked my experience in the store.

crateandbarrel.ca
4
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Hoorah, hoorah! Edmonton gets its very first Crate and Barrel! I had been away on vacay so when I wandered through Southgate Mall the other day, I was confused by all of the bright lights. What is that? Why does that window have windows instead of walls? Oh - oh my gosh. C&B is here! The store is HUGE. I swear, if I didn't know any better, I would be sure that this place is in some alternate universe where it's even bigger than Southgate Mall itself. Major pros: the shop is clean, organized, and well-laid out. There's plenty of great mini-room set-ups (a la Ikea) for inspiration, and there are a ton of items to shop for. Everything from couches and loveseats and massive, beautiful glassed-in bookshelves to small wicker baskets and Christmas decorations. The store seems to be organized by style. The first living room set-up you stumble upon is all warm woods, big comfy couches, old world charm. Off to the right is the fun, bright modern decor. It's helpful when you're looking for your "style" of furniture and knick knacks. Several pieces reminded me of Ikea, but there's that whole you-don't-need-to-put-them-together-yourself aspect of it, so of course they're a bit pricier. Still, when I do move beyond my Ikea phase, I think C&B will be the next place I shop. Staff weren't particularly helpful - I didn't have anyone greet me or ask if there was something I was looking for. Oh well - I was content to wander aimlessly on my first trip here.

crateandbarrel.ca
5
@

I a currently lusting over this entire store. It's so beautiful and way classier that IKEA. It has such a gorgeous immaculate display of all it's products I just want to buy one of everything! This store is so clean and organized I love it. The staff were really kind and helpful, I appreciated their help and expertise. I love how the store is laid out, very easy to navigate from section to section and doesn't seem crowded at all. Since the store is extremely well lit and uses a lot of white the store looks a lot bigger than it is. It kind of reminds me of one of those "heaven-department-store-scenes" in the movies. Love Crate&Barrel, go check it out. Man I know I'm getting old when I find "home-sense" type stores fun to be in....

crateandbarrel.ca
4
@

There was a lot of hubbub when C&B first opened up in town, and it's definitely nice to see a new addition to Edmonton's selection of furniture stores. It's not just the two extremes of IKEA and Finesse anymore! The store is well-lit and has a very well-organized layout. Displays are set out in various styles with matching accessories, and it feels very similar to IKEA when you're visiting different living rooms and secretly pretending you either 1) live there, or 2) are visiting a very stylish and chic friend. I totally loved the 60s style dining room near the back of the store, with its vintage orange and brown hues. You cringe at reading my description, but go check it out and see how great C&B makes it -- a sure sign of great designers when you can work those colors into decor! Browse their kitchen gadgets and knick-knacks towards the end of the store. There were lots of neat gadgets to play and explore with, and lots of great ideas for holiday gifts this time of year. Service didn't seem pushy, the salespeople I saw mostly just smiled and asked me how I was doing. Would I ever buy anything from C&B? I don't know, because I'm one who enjoys repurposing and upcycling stuff. I would come to C&B for great ideas and inspiration. There was an amazing wooden dining table repurposed from old telephone poles actually -- so cool! Maybe I would purchase big ticket items from here if I could afford it, haha ... lots of great pieces to suit various styles!

crateandbarrel.ca
4
@

I have seen the signs, the paper on the windows, and the very large store front staring back at me at Southgate Mall for months now. My curiosity peaked yesterday as I walked by and saw people running around, setting up, doors open, but customers unable to go in. And now.....Finally. Its here. Crate and Barrell's opening day! I was greeted by two very friendly girls handing out Scratch and Wins at the entrance with the possibility of winning $20,000 (yes that is the correct amount of zeros!) in the store. I won $10. Every little bit helps! Especially when you have a love of furniture and house "stuff" like I do. This store is HUGE! They have attempted to set it up into sections that flow into each other.....upholstery, bedding, desks, dining, into kitchen, appliances, holiday, decor. There is a lot to look at here and a lot of different styles. The furniture is bright in some selections, muted in others, leather, fabric, sofas, sectionals, double chairs, single chairs. Truly, there is so much and something for every taste. I was very impressed with how many item tags I looked at and found "North American sourced" and "Eco friendly". One "leather" chair in particular that I liked was actually made of Soy! I am always wary of box stores as I am on a "buy local" or at least "buy North American" lifestyle, so I am very happy to find a furniture store that I can customize and find things at right in the middle of a mall! I ended up leaving with some tea light holders and a placemat for a hallway table upstairs. I also left with future plans of buying a rug, curtains, a desk and a living room chair one day. Prices are mid-range for furniture and some items can run a bit high (700-2100 for a living room chair, $500-$3000 for a dining room table) but they seem to be of a good quality, although I cannot say for sure until my dog has slept on it, I have spilled a drink on it, and it has met my vacuum many many times. Hopefully that will happen in the future to a particular green double chair I have my eye on. The check out process was a bit painful but I chalk it up completely to first day kinks. Their debit was down (it happens to everyone!!) so I had to leave and come back with cash. No biggie! I left with 40$ worth of stuff for $30 thanks to my 10$ gift card! There is also a wedding registry and if I believed in wedding registries, this would be a place I would register! But I do not believe in registries, so, if anyone at my wedding is reading this, gift certificates to this store would be very welcome gifts if you planned on getting us anything. :)

crateandbarrel.ca
5
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Dishes from my student days were showing their wear (and chips) and it was time to get some good-quality replacements. Crate & Barrel has an amazing selection of household items. For dishes, they have a variety of sets at multiple price points. Items are of high quality and look great to boot. The customer service is fantastic. They were knowledgeable about the items and spent plenty of time with me navigating options. They were also super considerate. The cashier had plenty of items to wrap and let me browse the store while the dishes got boxed. Really happy with my purchases, the variety of items available, and the excellent service. Well done.

crateandbarrel.ca
4
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This is my favorite C&B location. It's not overly busy like Yorkdale's. I purchased a set of dishes and flatware there and the sales person who assisted me was very patient and helpful. I will definitely be back.

crateandbarrel.ca
5
@

Really enjoy this place. They always have nice stuff, fairly priced. Excellent customer service. Very flexible customer service department too.

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Locations:

Crate and Barrel

3035 Le Carrefour Boulevard, Laval, QC H7T 1C8, Canada
(450) 781-5800

Crate and Barrel

3401 Dufferin Street, Toronto, ON M6A, Canada
(416) 657-4100

Crate and Barrel

650 W 41st Ave, Vancouver, BC V5Z, Canada
(604) 269-4300

Crate and Barrel

95 Square One Drive, Mississauga, ON L5B 0E2, Canada
(905) 949-1545