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North York, ON, Canada

(416) 487-7878

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drainrescue.com
4
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great job - in a very little time - just what we needed - affordable and timely. thank you guys your great work is much appreciated - will call you again (hopefully not soon)!!

drainrescue.com
5
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prompt response, investigated the problem, provided a solution to install a back water valve on main drain. quotation was reasonable.remediation was completed in a timely manner, city inspector approved the bwv installation and the area was filled in and the concrete floor reinstalled. we are very thankful for the excellent customer service, backed-up by warranty.

drainrescue.com
5
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excavation of 32ft of floor, plus extensions to the bathroom and sink. a backwater pump was installed but the exit pipe had to be raised 2% for the backwater flap.a sump pump had to be installed because of the weeping tiles elevation. the workers were great and [the plumber] was a great ambassador in reducing my stress. 5 outta 5 stars.

drainrescue.com
5
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i was so happy to lean that drain rescue offered 24 hours, immediate service. i work nights and came home to find m basement floor drain backed up. seeing as it was 5am, i never trought that i'd be able to get a plumber over to my home that early in the morning. i searched online and came across drain rescue, saw that they were a 24 hour company and called. to my surprise, a real person answered, took my info and told me someone would be arriving withing the hour. surely enough, shane arrived about 45 minutes later; he looked at the problem, quoted me a price and began as soon as i accepted. they did not charge me any additional fees for coming out at that time and the price was reasonable: i thought i would have had to pay an arm and a leg for service at that time. thanks for rescuing my basement, drain rescue!

drainrescue.com
1
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plumber from hell!we called a plumber on a weekday to avoid high costs. all we needed was a simple shower faucet change. the plumber signed a flat rate fee contract for $595 and after the contract was signed, he charged us taxes on top for a simple faucet change. he had to take apart a piece of wall to fix the faucet which was fine. but he did not repair the wall after he was done. we paid the plumber about $700 with taxes for a 2 hour job. that's $350 per hour!! we also had to fix the wall ourselves because "it wasnt his job to put back the wall" but it was his job to take out the wall!! i also gave the plumber a new faucet so that he could replace the old one so that he could do the job at a lower cost. to change just the shower faucet it cost us $1000 altogether... like seriously. so much to change a faucet!! to top it off, the plumber took the old shower faucet with himself. wont be surprised it he uses the old part to fix someone else's broken faucet. definitely will not recommend this company to anyone. what a rip off!!! wont recommend $350/hour labour job to anyone for a simple task. find another company folks!!

drainrescue.com
5
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paul the plumber was helpfull and profetional in every way.he tackelled the drainage problem immediately at the shortest time,and made recomendations to avoid future occurances.we are pleased with the work done and will use his sevices in the future.

drainrescue.com
5
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I'm so impressed with the service starting from the very first call. Office staff is professional and very kind. Someone was out within a few hours. They came to the home promptly and quote was provided with no pressure. We called back to have work done and again in a few hours they where at our home. Work was done that same day. I have the highest praise for your company in an industry where so many people do not keep their word anymore. I would use your service again and have also recommended you to someone already. Thanks so very much! It is greatly appreciated!

drainrescue.com
5
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i had major issues with my toilet overflowing one week and then i had a root shatter the pipe in my basement. both times drain rescue was there to offer me a great price, great service and made sure the issues were solved in a timely fashion.you have no idea the nightmare i faced, but drain rescue employee shayne was there to help my wife and i through our ordeal.thank you so much drain rescue for your stellar service! i will recommend drain rescue to all of my friends who find themselves in a similar situation.sincerely,annexman

drainrescue.com
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this company has sent a person to fix my clogged drain. he put his camera first and then snake and after 1 hour try he said issue can not be fixed and he marked a place on my driveway and suggested through his written report that we should excavate that place for the cost of $2500.so i said i will get back to you by tomorrow.i called another company and they came over and fixed my issue they showed me with their camera that nothing is wrong in that place that they wanted to dig and charge me $2500.one of the worst experience that i ever had with a contractori tried to call a manager , left 2 messages with no respond, will take the matter to small claims court

drainrescue.com
5
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i was having an issue with a bad smell coming from my basement. i had absolutely no idea what could be causing this so, i called drain rescue because i realized that this smell was coming directly from a drain in my basement. the customer service rep told me she would be sending over a drain specialist to assess the situation because this seemed as though it was indeed a drainage issue. the technician arrived, scoped the work and was able to determine what the problem was. knowing i had absolutely no idea of what was going on, the tech explained everything to me and made sure i understood what the problem was and what he was going to do to fix it. i felt comfortable agreeing to the work he suggested needed to be done and, it was the best decision i ever made. the job was not as expensive as i thought it would be and, most importantly, i no longer have smelly basement! thanks drain rescue!

drainrescue.com
5
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Very pleased with the service of the technician and how everything was explained in detail, as well as the promptness of the service and competency during the job. Well done Denys, and thank you Drain Rescue

drainrescue.com
5
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i would like to thank your company for its professional service when my basement was flooded. you sent over dwayne robertson who was very professional and diagnosed the problem immediately. dwayne walked me through the process and provided me with a price quote. they then went further to explain the value that the job would add to my home. i couldn't have asked for a better experience. dwayne was wonderful and even showed up the day that crew was there to excavate my basement.mitchell weintraub

drainrescue.com
5
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the repair was made to my shut-off valve for my upstairs toilet. the job was performed with skill and percision by joe bava. i appreciate the plumber's ability to come in, fix the problem and leave us with a working toilet.thank you.ben

drainrescue.com
5
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my kitchen faucet needed to be replaced and my diy husband thought he could replace it himself... well, he couldn't. he ended up making it spew water all over my kitchen floor. we clearly needed a plumber. i called drain rescue and the plumber was at my home just a couple hours later. he was very kind and polite. it was an easy job (to him) and he even gave my husband a little lesson ! i would definitely recommend drain rescue to a neighbor !

drainrescue.com
5
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my husband and i had our basement toilet and shower backed up. i called drain rescue. the technician that was at our home was very professional, courteous and completely thorough. definitely a two thumbs up experience. beverly

drainrescue.com
5
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thank you,your plumber come when my drain is clogged and he cleared it so that i can continue with my business, and i really appreciate his work. your company is a good company. i used it before and i will use it again.thank you, jorge hernandez

drainrescue.com
5
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this letter is to indicate the outstanding work performed by your technician, dwayne. he came on nov. 14th to tell me that the drain line from the kitchen sink needed to be flushed clean due to grease residue. came back on nov 17th and managed to clean it out for me completely. he was very professional, and well-spoken and performed his duties very well. i wouldn't hesitate to call drain rescue again in the future. thank you for your services!

drainrescue.com
5
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stephan arrived to installed and replace our basement plumbing parts. our sewer system had been backing up for awhile, so we called drain rescue plumbers.we were worried out basement would start to flood if we didn't fix the problem soon. it took about 4 hours to get everything working properly and the mess avoided.i was worried about contacting a plumber for this, since there have been terrible stories. but after calling this service, i will gladly call them again if we have any problems with the plumbing.thanks guys!

drainrescue.com
5
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i walked into my office last week and the faucet in the washroom was leaking. it was incredibly annoying because the sound distracted everyone. i called drain rescue to fix the problem, and they did. their technician cleared things up rather quickly, and we were back to normal.thank you for your excellent service.

drainrescue.com
5
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great work done by terry(your guy on the job).never had any problem explaining to me what was the problem and the repair was done in less than 30minutes. way to go.nicknamed him terry the rescuer.thank you guys.

drainrescue.com
5
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drain rescue came to my house last month to fix a leak i had under my kitchen sink. i was pleased with everything! it's very hard to find an honest company who does good work. i will hire them again

drainrescue.com
5
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i was up in toronto on vacation from nyc, and my friend let me house sit for her. on the third day, all kids of stuff started back up in her bathtub. it was a nightmare, and i had to call a plumber (in a foreign country no less!). i found drain rescue in the yellow pages and called them. they sent someone over and they identified the problem immediately, and i called my friend to make sure the cost was cool. they fixed everything and my vacation went back to normal.

drainrescue.com
5
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i looked at the reviews before hiring a plumber. that is why i am writing a review. we were not disappointed. we had water leaking and from up stairs to down stairs. a very courteous plumber, terrence, came and told us what the problem was and fixed it. we had just moved into our house two weeks ago so we had a few faucets and other little things done by the plumber as well. well worth it since he knew exactly what he was doing. we were very pleased with the service of drain rescue and with terrence who sent to our home to fix our leak. thank you

drainrescue.com
5
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thank you for your quick response to the broken pipe i had under my kitchen sink. time was of the essence and your company responded very quickly and avoided much damage to my floor and walls.your prompt response and skilled workmen saved the day.much appreciation,michael chow

drainrescue.com
4
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technician was on time and freindly,he gave me two choices of repairs and two prices.job was done quick and neat but price was a little high compared to other companies.good job thank you carm

drainrescue.com
5
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Great communication, very reliable, helpful and good explanation. Estimate of costs were valid and truthful. Called back within 10 minutes and expedited service Sunday. Reasonable costs and helpful and truthful with comparative costs.

drainrescue.com
5
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i was in a pinch as i was moving a found a leak in a pipe in my basement. i called drain rescue and explained the situation to their customer service. as i had a set time i needed to be out of the house they booked an appointment for me. terry came to my home fixed the problem with time to spare for me to be out of the house. great job. carol

drainrescue.com
5
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valerie had the following review of drain rescue plumbers. the reviews are out of 5 with 0 being the lowest, and 5 being the highest.1. was our office staff helpful and courteous?yes, they were. score: 5/52. are you happy with the work provided?yes, i am. score: 5/53. did the technician leave the work area clean?yes, he did. score: 5/54. would you recommend us to others?yes. score: 5/5total customer service score: 20/20

drainrescue.com
5
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drain rescue showed up on time, more than i can say about some of the other companies i called until i happened upon drain rescue. i noted they had a lot of good reviews here on homestars; so i called them. my main line had basically collapsed (old clay pipes) and my basement was flooded. the gentleman from drain rescue scoped the pipe (showed me the scope) and recommended we redo the entire drain under the basement floor. this meant digging up my basement. they quoted a price and schedule and they delivered. i work as a project manager in the construction industry and there is nothing like "on time and on budget!" although the refinishing of my basement floor was not up to par, in the end given that it is an unfinishable basement with a concrete floor i really didn't care. all in all, very satisfied, and drain rescue really got me out of a jam. thanks guys. i would recommend you and will call you again. actually i did because my toilet required snaking - showed up in an hour, and done.thanks!

drainrescue.com
5
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Great and efficient service! Terry was here super fast and resolved the problem in short order. We were very relieved! I would recommend Drain Rescue plumbers to my friends and neighbours in emergency plumbing needs. Thank you!

drainrescue.com
5
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although he arrived late, i give joe the plumber high marks for explaining the job and getting things done relatively quickly. i was impressed how quickly drain rescue was able to dispatch someone to start the job.their customer service on the phone was excellent. they were good and i would recommend them.

drainrescue.com
5
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my son shoved playdoe down the sink repeatedly and it clogged the drain. i found drain rescue's ad in the yellow pages and i called them. they sent over a serviceperson named cecile and she resolved the problem in a timely fashion. while she was there she also fixed the sink tap, which was good. overall, i was impressed with the service.cooper conradtoronto

drainrescue.com
5
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my shower was clogged up from the previous owner in my condo, and was starting to cause the stand up shower in my second bathroom to clog. i called drain rescue plumbers to come and look at the problem because i had found one of there $50 off coupons, when the plumber arrived the next day they were dressed well and very informative. they answered all my questions and i was very happy and interested how there drain snake was used to find the problem and how easy it was to fix with the right tools. i would definitely use them again for when i move into my new condo next year if i have any plumbing problems i will know who to call. drain rescue to the rescue :)!

drainrescue.com
5
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i had a leak in my ceiling that was clearly coming from somewhere, i just didn't know where. drain rescue sent someone over and he had to cut into the ceiling in order to source where the leak was coming from. although having my ceiling cut into was a major inconvenience, the plumber was kind enough to clean up the work area and went beyond the call of duty to ensure everything was explained to me. furthermore, he put me in contact with a company that eventually repaired the drywall. i'm a little late with this letter, but i thought i'd send it to tell you how pleased i am with your company.thank you for the great work.dan belmont

drainrescue.com
5
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billy patrick came within the hour to our place late on a sunday night. i was very worried i would have to wait all monday to find someone to help us. he found the problem and dealt with it very quickly and efficiently. he was upfront about the cost and what we need to do in the future. i would hesitate to suggest people use him for any of their plumbing emergency or needs.

drainrescue.com
5
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my company has used drain rescue on many home drain and waterproofing repairs/replacement throughout toronto. i have never had issues with work going wrong in the last 6 years i have dealt with this company. the service is great, prices are fair and the quality of work is outstanding. i also recommend drain rescue to other companies, friends and family.

drainrescue.com
5
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just a short note to thank drain rescue for the excellent work they did in my bathroom. both my sink and tub were clogged.their plumber came at our scheduled time. he explained to me what needed to be done and how much it was going to cost. the cost was very reasonable. he made sure that he cleaned up my bathroom when he left. thumbs up to drain rescue.

drainrescue.com
5
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we had a couple draining issues, some pipes froze, the guy came about an hour late, but it was a canadian winter night so it's great that he even made it, he had a thick accent so i couldn't understand him, but he did a great job, very quick, clean and effective, great job guys, i would recommend you again!

drainrescue.com
5
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we discovered a small sewer back up in the basement.we called around for various quotes and some people attended and others did not. dwyane was at our house within an hour of our call and completely inspected the line and conducted locates to show me where all the root penentration was. he was very helpful in explaining the various options and giving his own reasoned recommendations.within a day or two, dwayne had a crew on site who worked diligently for 2 1/2 days and removed the old sewer line and lead water pipe and installed new lines with 25 year warranties. the work consisted of having to hand dig two 11 foot holes into the ground and tunnel underneath the landscaping.at the completion of the project, the crew cleaned up both the inside of my basement and the garden to the state that it was in before the work.drain rescue did the job they said that they would do, at the price they quoted and on time. i would recommend dwayne and his crew to anyone.

drainrescue.com
5
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excellent, friendly and professional all the way from the front desk operator to the technician.most of all delivered all they promised, fast and arrived on scheduled appointment.thanks to the team and wish you for continued success.

drainrescue.com
5
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mi kitchen sink was clog for two days and the water not draining. i call your plumber company and you responded quickly and sent a good plumber to mi house. he fixed clog sink, and then sold me enzyme to make sure clog sink don't happen again.thank you for your good work.maria elena nunez

drainrescue.com
5
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received very quick response to our problem with sewage coming up the drain in the laundry room. the technician was very friendly, professional and kept me informed of what he was doing and what he found. very pleased with the service we received.thanks

drainrescue.com
5
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: i called the company at noontime and the plumber was at our door by 3:00pm. that fast. the plumber was able to rectify the problem in 15 minutes. excellent service at a reasonable price. thank you drain rescue :)

drainrescue.com
5
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the representative, mike was excellent and explained the work required and the time it would take. the crew who did the work were also excellent and completed the work on time. we were very pleased with the outcome.

drainrescue.com
5
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knowledgeable and professional. sean, vasyl and the whole crew were great. answered all questions and worked in a very efficient manner. office staff were helpful also. cleaned up after everything was done and offered after-sales service too. highly recommend.

drainrescue.com
5
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i had a leak coming from the copper piping directly above my hot water tank. i called a bunch of other plumbing companies and they all said that "we do not repair hot water tanks". the lovely dispatcher at drain rescue was the only one that allowed me to finish and fully explain my problem. once they realized that it was above the tank and not actually part of the tank they gladly sent someone over. i believe the gentleman's name was pat. he was very thorough and professional with his assessment, and he diagnosed and cured the problem very quickly. thank you drain rescue for giving me the time of day, and listening to me when no one else would.yours truly,donna albee

drainrescue.com
5
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i had a really annoying leaking faucet. it went on for two weeks and i scheduled your company to come and give me an estimate. everyone was very nice and accommodating when i changed my appointment three times. you were very considerate with regards to my schedule. your plumber came and give me an estimate, and we went ahead with the work a couple days later. everything is fixed and working wonderfully now.thank you for a job well done!ellen sanderson

drainrescue.com
1
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called about an obstructed kitchen drain. they charged $450 just to come out and take a look. he put a snake down and said it was now working. he also said the septic pump was broken and needs to be replaced. he left the drain disconnected and said it was not his job to fix that part. he left it as is and said it was our responsibility to put it back together. we finally connected it ourselves and found the pipe was still obstructed. we called the company to tell them they didnt fix it at all. he came out and said for another $3,000 they could dig up the concrete floor and investigate the problem for us. we decided to get a second opinion from another company. they redirected the pipe and connected everything back up, all for less than a $1000. they also said there was nothing wrong with the septic pump. everything is now working perfectly, thanks to another company's service.

drainrescue.com
5
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dwayne really did an excellent job - he knows right away what has to be done when i showed him the problem in our basement.besides clearing blockage in the drainage, dwayne also showed me what caused the problem and where the problem is.keep up the excellent work guys!

drainrescue.com
5
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billy patrick and his team did an amazing job. very quick and efficient. billy was very patient and empathetic in answering my questions and addressing my concerns. this was very impressive to us. we will definitely be recommending drain rescue to our family and friends.

drainrescue.com
5
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after installing a new kitchen counter i wanted the new faucet installed. i called drain rescue plumbers to come and give me a quote. a plumber by the name of gord came to my home. the first question he had asked me when i told him i had installed a new counter top was when i had it installed. when i had told him that it was installed today, he advised me that it should sit for 48 hours before installing the new faucet in. he explained to me that it needed to sit that long in order not to shift. he then called his office and arranged another appointment to come to my home when it was convenient for me. thanks to drain rescue my new counter was not damaged and saved me a lot of money.

drainrescue.com
5
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from start to finish , this company and sean have been quick and efficient with everything they do. not only is sean great but the phone operator and the installers were also very informative and efficient.

drainrescue.com
5
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billy patrick was professional informative and got the job done even though it took 2-3 times with his power tool to get the drain free.... the work was completed to my satisfaction.

drainrescue.com
5
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he did a good workman like job, was very pleasant and wasted no time..i would not hesitate to call drainrescue again as needed.there is no more to say, we were very satisfied with the repair

drainrescue.com
5
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i had drain rescue come out because my basement was overflowing. they sent out dwayne. he was very knowledgeable and helpful. he came out quickly and got right to work. he found tree roots in our drain. we ended up doing an excavation and replacing the whole drain line. dwayne had a crew out bright and early the next day to get started on the job. both dwayne and the crew were unbelievable! i really felt like they would have treated their own home with such respect.

drainrescue.com
5
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they came to fix my clogged toilet and ended up also fixing our drippy faucet. very pleasent attitude and very quick and efficent. i would highly recommend to friends and family with confidence!

drainrescue.com
5
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my basement flooded due to a backed up drain. needless to say, this was a massive inconvenience. i called a few companies, and yours was able to respond the quickest. i was very happy with the plumber pat that you sent over. thank you for making my life just a little bit easier.gloria reiser

drainrescue.com
5
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terry was excellent in providing a proper estimate. he did a great job and now i have happy tenants.as a landlord, i will now start use this company for any plumbing releated issues/projects.gavin

drainrescue.com
5
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dwayne was excellent in his approach to diagnosing the problem, and getting me in touch with individuals who could clean up the flood. was a long weekend and his team was courteous and professional the entire time. really appreciated how hard he worked and how quickly he worked.

drainrescue.com
5
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my husband and i recently contracted drain rescue to fix our faucets in all of our bathrooms. although this was rather unexpected and unpleasant, i wanted to take this time to write this letter in order to express my gratitude for a job extremely well-done by dwayne.my husband and i were impressed with:- how our house was cleaned up after he left;- the measure of care dwayne took when entering into our home;- the extra care they took to ensure the rest of the house was not disrupted by the work;- the way they completed the job in a prompt fashion;- the friendly interaction dwayne had with our childrenas a person who works in the area of hr, it is rare when i encounter such a truly exemplary performance in the workplae.i would strongly recommend dwayne and drain rescue to anyone, and i would like to thank them for a job well done.kind regards,helen

drainrescue.com
5
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i recently had drain problems at my restaurant. i called drain rescue and they sent over dwayne to come and resolve the problem. i would like to tell everyone how professional and helpful dwayne was. he came in, video taped my drain, assessed the problem, and offered me a solution. he was very upfront about the price before he began. this is a rarity in the trades, and i think everyone should know what a straight-forward and honest guy dwayne is. to make a long story short, they fixed all the problems at my restaurant and now things are running smoothly.

drainrescue.com
5
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my boutique flooded and it was a total mess. i called drain rescue to come in and take care of the problem. they did, and i'm sorta happy. they did a bunch of stuff and fixed it, but the clean up wasn't fun. great work drain rescue!i'd totally recommend them to friends and family.

drainrescue.com
5
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i was selling my house - a few hours before the buyer's home inspector was to arrive, i started getting water come up through a drain in my bsmt. panic! muskoka had flooding issues everywhere... i called 'drain rescue plumbers', and the plumber came quickly, worked quickly, was very professional and friendly, and now, my house is sold. thanks drain rescue plumbers! (thanks neil!)

drainrescue.com
5
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my business had some smells in the back room and i called this plumber to check it out. so i had a drain which was leaky sewage and they when ahead and cleaned it all out and fix the problem. the plumber did well, and the price was fair.

drainrescue.com
1
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drain rescue came to our house and quickly identified the issue with a blocked drain in our basement. they came the next day and replaced the old drain and were very efficient and completed the job quickly which was great. they had agreed to lift our bamboo flooring on the basis that i had someone replace it when the concrete was dry, which was fine with me and i agreed. however, they damaged so much of the flooring when they removed it that i can't have the job completed. i'm happy with the plumbing work they completed, but i'm not happy with the care they took in completing it. they must have known this was going to be an issue and didn't say anything while they were there... very disappointing!!!the manager agreed to locate and purchase replacement flooring and resolve the issue... over a week now and no contact from them. i've left a voice mail for him so we'll see if they live up to their promise.

drainrescue.com
5
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my toilet backed up because my son flushed a toy down the toilet. i called drain rescue and they responded immediately. they sent over a technician named joe, and he took care of the situation. funny enough, he told me his son did the same thing a week earlier. i thought i would send in this note to tell everyone how impressed i was with the work.

drainrescue.com
5
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hired this company last week and they are professional and have nice customer service. i spoke with linda on the phone and few hours later the plumber showed up to clear my plumbing. i liked their service a lot.

drainrescue.com
5
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terrance was excellent at troubleshooting the problem of decreased pressure in outside facet and fixed the problem. was able to fix the leaky flush valve without any issues on our imported toilet - cidamar. would recommend drain rescue and if needed use the service again.

drainrescue.com
5
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Extremely impressed with the service! Someone was able to come out within a few hours to fix a toilet valve leaking issue. Wayne provided us with a quote the same day to install a new toilet and vanity. It was the most reasonable and affordable quote; other companies I called were asking for double the price for just a toilet install. We had Wayne come back to do the install, it was done quickly and looks great! I will definitely use your service again. Thanks.. we love our new bathroom!

drainrescue.com
5
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i tried to take a nice warm shower during the cold snap last week and discovered that i had no water, hot or otherwise! i called drain rescue and the plumber (paul) was at my door in just over a half hour. he was fast, friendly, and very respectful to my home. my sister later told me that her pipes froze as well and i had no hesitation about recommending drain rescue!

drainrescue.com
5
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thinking that i could fix my toilet myself, i went and bought the parts. when i tried to install them, i only made matters worse. i called drain rescue. they asked me when i would like someone out to my home. i told the woman that if i could get someone out that eveining it would be great. they sent a wayne to my home. when wayne looked at the toilet he told me that i couldnt fix the problem because i had bought the wrong parts. i asked when he could do the work he said right now if you like, i have the parts in my truck. in no time he had y toilet fixed. great job wayne and drain rescue

drainrescue.com
5
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this letter is in regards to some recent work that was done in my home by your company the week of november 6, 2008. we had a leak in the pipe of our upstairs bathroom, and had to have major pipes replaced. i just wanted to letyou know the plumber you sent, a mrs. cec, who worked our job did a very efficient job and made sure everything was in working order before she finished the job.mrs. cec was very professional and very friendly and curtious and i would highly recommend her to all my friends. i was very pleased with her hardwork and your company's work. well thank you for your time and have a very happy holidays and a happy new year.thank you,joe

drainrescue.com
5
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technician was very professional and gave honest and straight forward recommendations. work was done in a timely and efficient manner. he showed patience in answering my questions. should i need to, i would definitely use your services again.

drainrescue.com
5
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i recently had drain rescue come to my house to fix my toilet that has been constantly running. i actually attempted to be a handy man myself but ended up making it worse, causing a leak. at that point i knew i wasn\'t able to do this alone. wayne came to my house. he was super polite and got my toilet working like brand new. he made it look so easy. the price was reasonable and the service was great ! i will definately reccomend them to anyone who is having a plumbing issue.

drainrescue.com
5
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Denys is a professional. Very well spoken, very honest with the facts of the situation. Very quick to resolve the problem. Very good at cleaning up his job site. And on a late Saturday night on a long weekend. I am very impressed. Thank you.

drainrescue.com
5
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paul from drain rescue performed an excellent job for us. his quote for the work were the best of 5 other quotes that we got plus in addition to work performed they updated our water line as well at no extra cost just paid for the copper piping. will recommend to all our friends and family.

drainrescue.com
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after moving in to our new home we found the plumbing was a problem. the toilet would always clog and the showers drained slowly. i called drain rescue to come and have a look. paul arrived on time and assessed the problem and fixed it right away. he was corteous and professional and took the time to ensure everything was in working order. he even inspected the rest of the plumbing in the house for free while he was on site. he noticed the kitchen taps were loose and and tightened them at no charge. i would hire paul again. hopefully nothing else goes wrong, though!john, toronto

drainrescue.com
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we were having terrible odors coming out of our floor drain. we called drain rescue, after finding them on homestars.com, and they sent over a technician. the technician, named jason, inspected the trap, cleaned it out, and then educated me on some steps for drain aftercare. i was pretty impressed by the whole process, and would definitely use drain rescue again.thank you,john

drainrescue.com
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i have just had a service call to have my drain cleared. i have to tell you that mike parker, your technician cleared my drain quickly and cleanly. he was knowledgeable and well mannered. he cleaned up afterwards after ensuring that the drain worked as it should.i want to thank your dispatcher for arranging for mike to leave the job he was working on to look after my drain problem. based on mikes service and the quick action by your office staff at your barrie office, i will call your company again if i have any problems in the future.

drainrescue.com
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many many thanks to dwayne - fantastic customer service. dwayne was the rep who literally came to our "drain rescue" a few years ago, and was again here today braving the insane cold. while i don't envy dwayne having to work in those conditions, i am very glad that it was dwayne who was able to come by today. also, great customer service on the phone too...melissa i think. you guys really do 'get' customer service.

drainrescue.com
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today i had the pleasure of having one of your plumbers come to my home to diagnose and check the drains due to a water flood in the basement. he was patient and professional and i appreciated the explanations he gave me regarding the future problems to be fixed. you are fortunate to have a courteous and helpful plumber representing your 'drain rescue' company. please add this letter of recommendation to his work file.

drainrescue.com
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i had a sewage backup in my laundry room on a holiday weekend. dwayne came from drain rescue & assessed everything, using his camera etc. within an hr. he sent vasyl to start the work. vasyl dug through concrete of more than 10ft in length through the basement hallway. by days end, there was a trench. next day vasyl & his son andriy came & replaced the old clay pipes with new pvc ones. although it was a very difficult job, at times in a small space & some problems arose, the father & son team worked non stop. over several days & tunneling under the front lawn the job was completed with them even going beyond my expectations. dwayne came or called several times, making sure everything was going on schedule, making me feel informed abt the job. i couldn't have asked for a better team or company to do this job. hats off to dwayne, vasyl & andriy from drain rescue!! great job!!

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i went through the phone book and called a few different companies to get prices. when i called drain rescue the lady i spoke to asked m somequestions about th problem that i was having. i told her that my kitchen faucet was leaking. i asked how much it was going to cost to fix it. she explained to me that she couldn't price it over the phone. when i told her that other companies would price it over the pone she told me that she couldn't price something that they couldn't see and it could be a number of different problems. i then thought that, that make alot of sense. they sent terry to my home about an hour later. he found the probem, what he needed to do to fix it and how much it was going to cost. he was very patient with me not knowing anything about plumbing. he was very polite and cleaned up after himself better than before he had starte. i would definately recommend drain rescue.

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service was performed promptly and efficiently. repairs to pipe in bathtub area were required and replacement of shower and faucet. also replaced the sink faucet and installed new flex lines.

drainrescue.com
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we had just bought our first condo and wanted to change some of the faucets. we called several companies to come out and give us a quote. drain rescue was the third company that we had out. after considering all the estimates we had decided to go with drain rescue. the gentleman that came out took the time to assess and explain the best faucets at reasonable prices knowing we just bought the condo. when we explained that we wanted to buy the faucets he said that was no problem and that when we had them to call his office and they would set up another appointment for him to come out and install them for us when it was convenient for us. he returned to commence the work and when the job was completed you would never know that we had a plumber working in our home. he then took the time to do a free home inspection of the other plumbing. we will definitely be calling them again for any plumbing issues that we have. wonderful work.

drainrescue.com
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i bought a new shower faucet and had drain rescue come and install it. great service all around. from customer service, to the follow up. i was pleased with everything.kamila, toronto

drainrescue.com
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denys arrived within the hour and was very pleasant. he did a complete inspection and found out what the problem was and also where it was. he explained everything he was doing and also gave me an estimate for different solutions prior to starting the work.very satisfied.

drainrescue.com
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stellar service from dwayne and his team. you would hardly know they dug up portions of the driveway. professional all the way. we ran into conflicting information from the city and dwayne was very helpful work our way through the confusion. he explained the situation in a very straightforward way, provided options and in the end gave us the right advice. i'd recommend dwayne to anyone needing plumbing help, especially something that has a significant cost associated with it. 10 out of 10.

drainrescue.com
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amazing service by a very professional and informed technician. dwayne was very thorough and informative. the service call was promised to arrive within an hour and the technician arrived promptly and went right to work analyzing the situation and rectifying the issue. i will definitely use drain rescue again for my plumbing needs.

drainrescue.com
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we had wayne from drain rescue at our home and he was able to fix our faucets thet have been leaking for weeks now. finally someone who was fast, efficient and also a very friendly gentelman. ken and anne, mississauga

drainrescue.com
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our technician, dwayne, was curteous and professional and explained what had to be done to the pipe. he promised prompt work, and even though there had been severe flooding in our area from a terrible rain storm the previous day, the men who were to do the work arrived that afternoon to begin the job. ruslan and his workmate worked extremely hard for three days straight to make sure the work was completed when we needed it to be. (we needed the work to be completed so that our home could be put up for sale) dwayne was back on site during the last of the work to help us arrange work to be done past our property line by the city, and to explain what was happening. both dwayne and ruslan encouraged us to call them if we had any further concerns or questions. we were very happy with the professionalism shown by your employees, and would not hesitate to recommend your company to anyone. thank you so much for a job well done.

drainrescue.com
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great customer service from start to finish. from the super friendly operator to the efficient, friendly, knowledgeable service man (terry) everything was handled professionally and quickly. i would call again for any type of plumbing need.

drainrescue.com
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this was an emergency situation & after our initial telecom dwayne showed up within 1/2 hr. he immediately analysed & diagnosed our problem. he set up our job to start immediately the next morning & his crew were here right on time at 9am. crews worked right through new years eve & new years day to complete a job that was larger than originally realized. all in all they did a fantastic job in a very timely manner & we are extremely pleased. we appreciated that they left our job site so neat every day and completely cleaned up everything when they were finished. we highly recommend them !!!!

drainrescue.com
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i was having problems with my sink, it was cracked and started to leak into my cupboards below. i either had to replace the sink or get it repaired right away. so i called drain rescue, they offer sink repairs and replacements.found out that my sink was able to be repaired and sealed with a special glue and putty which the plumber did. the plumber who did the work was called darren, he was a great help!after my sink was repaired i also got him to replace the faucet. overall i say that he did a very good job.larry

drainrescue.com
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i called drain rescue to come to my place to fix the ball chain thing within my toilet. when i went to flush the handle was broken, so it was pretty bad situation that needed a resolution. drain rescue sent a woman plumber named cec, which i thought was pretty cool becaue i've never seen a woman plumber before. anyway, cec was incredibly professional and she provided the parts and fixed my toilet quicker than i thought possible. then i told her about a problem i was having with my shower faucet. she tested it out and fixed it really quickly, and had it working like new in no time.all in all, i had a great experience with drain rescue and would recommend them to all my friends.thank you,lauren

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i called drainrescue (toronto plumbing company) to investigate a leak coming from the bottom of a basement pillar. they came, opened up the pillar and found a large crack in the drain pipe of my two story house. i was quoted $600 to repair the section of the cracked pipe and was quoted (verbally) $1,100-$1,200 to replace the entire pipe. we made a decision and paid a deposit to replace the whole drain pipe based on the information were given. the next day, the same plumber and another plumber from drainrescue came to start work on the repair and told me it would now cost $3,400 to replace the drainpipe. i have a wife and two year child and was left in a vulnerable position since we had a flood, no bath and now an exposed wall. because of this terrible position i was in, i went ahead and agreed to have them start the work that day (my mistake). drainrescue either deliberately took advantage of the vulnerable position i was in or employ incompetent people who dont know what theyre talking about. beware of the tactics or incompetency of drainrescue.

drainrescue.com
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wayne came to finish a soldering job my husband started. he was very knowlegeable and polite. the job was complete in 1 hr with a 90 days guarantee. i wouldn't hesitate to contact drain rescue again if we have any future problems.

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i am very pleased with the service that your technican, pat, provided. plumbers have a "reputation", but pat was different and he was very clever and diagnosed the problem quickly. thank you.

drainrescue.com
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top notch service!! billy came to our house same day for a non-urgent service.he took the time to explain our options and also answer all of our plumbing questions. billy was very knowledgeable and he didn't rush us at all. he explained everything in a clear manner.wonderful experience from start to finish, we will definitely be using billy and his team again for all of our future plumbing needs. a++ i highly recommend these pros!

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my ice maker broke a few months ago, so i bought a new one and had this plumber set it up for me. i think that the price was a little high but the service was good and the plumber was fast.

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sean came out and was fabulous. very quick service (even on a weekend). the prices were very reasonable and sean was very knowledgeable and took the time to explain things to us.

drainrescue.com
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drain rescue sent me shane rumohr who was smart and personable and best of all, fixed my problem. i had had other plumbers try to fix the problem but he very quickly assessed my problem and was in and out without incident. the receptionist was also very helpful. i recommend this honest plumber to anyone.

drainrescue.com
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we had sand that was accumulated in our sump pump wells. this caused the primary sump pump to stop working. i called a few companies, i was told that they didn't offer the service of sand removal. i called drain rescue, when terry came to analyze the problem, he told me that they normally did not offer this service, but after seeing how much sand there was. he said he would come back and do the job. i called drain rescue to schedule terry. terry was a professional, i was there watching him do the work. he removed one sump pump from each well so he could have space for his hand to remove all the sand from the well. he re-installed the sump pumps, tested them all to make sure they were all working properly. there was one that was difficult to get it to work, but terry was determined to fix it and he did. i'm very thankful that all sump pumps are now running properly. as a home owner i can breathe easier, one less thing to worry about. thank you, terry for coming back to get the job done. you are friendly and truly a professional.

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to the manager of drain rescue,concerning: cec mernardi had the occasion to have cec handle a plumbing situation at my home on december 2nd, 2008. she was efficient, caring, responsible, helpful and pleasant.i will use your company from now on and cec as well.m. longrow

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moving into our first home should have been a memorable experience for the right reasons, but unfortunately we will always remember it for the wrong reasons. the first time we attempted to do laundry, our basement flooded. it turned out that we had a collapsed floor drain that was hidden under a tile when we completed our home inspection. we called drain rescue for a second opinion. the technician seemed honest and clearly explained what would need to be done. he even pointed out what he would do that the first company we consulted claimed would be too difficult and expensive.we agreed to let drain rescue fix the floor drain. once the floor was opened up, tree roots were found in another part of the sewer line. despite the fact that we had just purchased our first home and had next to no money left, we agreed to have the second problem fixed. we agreed to the second job in large part because the technician implied that since they were already there they could give us a deal (more on this later) to do the second job at a reduced rate.the work was completed and we thought our problems were over. we resumed using all of our sinks and our upstairs washroom. a couple of days later we went into the basement to do more laundry and noticed a great deal of water on the basement floor. we tested the upstairs plumbing, and every time we used the kitchen sink or upstairs bathroom water and waste was pouring onto our basement floor.we called drain rescue and after a few days they finally sent the same crew back to us. it turned out that they made two huge mistakes in the original work. this meant that after spending over $4000 on work from drain rescue, we went days without being able to use any plumbing above our basement. most significantly, they did not hook the kitchen drain back up to the main stack, which meant every drop of water that went down our kitchen drain ended up on our basement floor. the connection between the old stack and the newly installed stack also leaked very badly. they corrected this problem and left.we then noticed some water damage on our kitchen ceiling. we initially thought that this was related to the work done by drain rescue. the drain rescue technician came to our house again and agreed that they could be at fault. it turned out that it was a leaking supply line and not their fault, but even this simple job did not go well.we needed 20 feet of pipe in our ceiling replaced to fix the leak. since drain rescue investigated the problem, we were stuck using them to fix it. initially, drain rescue quoted me $1050 to replace this pipe. i am not a plumber, but even i knew that this price was ridiculous. after arguing with a manager at the company i managed to get the price down to a high but reasonable level. the manager tried to argue that this price was fair because his people had been at my house so many times. it did not seem to matter that most of the visits were because they could not do the work right the first time. incidentally, the companys slogan is we do it right the first time.during the first visit for the most recent job, we overheard part of a conversation between the plumber and his boss. while the plumber did not say or do anything inappropriate, we were greatly disturbed by the advice given to him by the technician. essentially the technician was telling him to recommend as much work as possible to get the most money out of us. he also told the plumber that no matter what he recommends, when he gives us a price that he should make it sound like we were getting a deal. this comment was not only dishonest and horrifyingly unprofessional, but it made us question all of our quotes and work completed by this company.every job they did was pitched to us by the technician as lower than what he would normally charge. i then did some checking into what we paid for previous work, and it turned out that all of the prices were on the high end of what is appropriate for the work involved. we can only conclude that this was a regular sales tactic. his tactic appeared to be to over quote for every job and then knock some money off to make it look like a deal. maybe this works for used car salesmen, but we do not feel that this is appropriate for a plumber or any other contractor.it took drain rescue 3 visits and many hours to complete this simple job. even when it looked like the job was done, it turned out that the plumber had crossed all our lines in the ceiling. the bathtub hot and cold taps were backwards and the bathroom sink had two cold taps and no hot. despite not being done the plumber left for a few hours and did not come back to complete the job until late in the evening.finally after $5000, four visits from the make-a-deal technician, three visits from an excavation crew and three visits from a plumber, many days of disruption and lack of usable plumbing, we were left with a demolished basement floor, badly water damaged tiles and basement walls, destroyed kitchen bulkhead and ceiling, but working drains and a repaired leaky supply line.in the end, everything is working again, but it should not have taken so long, cost as much money or done as much damage to our home. most disturbingly, the behaviour of the technician calls the honesty of the company completely into question. needless to say, we would not recommend drain rescue. we will never hire drain rescue again and will make sure that everyone we know and come into contact with will never hire them.

drainrescue.com
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there was this strange noise came up on and off during day and night. it sounded like vibration from the pipes and so we checked yellow pages and called a near-by plumber - drain rescue. a male plumber came in blue uniform looked pretty professional. he ran up and down, turning on and off every faucet. he said there was air trapped inside the pipes. i paid him cash ($68.25) for the work he did in less than an hour. i asked what happen if the noise came back. he said "you could call me back". i did because the noise came on the very next day. this time, a female plumber came in. i told her what took place yesterday and she said we needed to intall a t-pipe at the main knob and it would cost $398 plus labour. i said no, i thought the other guy didn't have the problem fixed. she said angrily, "i came for nothing. bye" and walked right out! how unprofessional could it be!

drainrescue.com
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we are very happy with the service provided by joe b. joe was very professional from start to finish of the job. we were without water in the kitchen for six months due to other delay with the kitchen company, but today joe made it all possible and completed project very well; exactly as he guessed.joe is very cool minded and easy to work with and listens to the customer, and provided expert advice on plumbing. i would definitely recommend his service for friends and family.excellent job joe!!keep up the good work!!thank you.m in brampton

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drain rescue come when i need sink repair. i have old tap and they replace and make work right so i can use again. i would like to give kind words to jason the man that came to fix my tap. he did a great work.

drainrescue.com
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i have been desparetely seeking help with the above to no avail until i called you and sean came to my rescue. he seemed to know exactly what to do and i was so happy. thank you.

drainrescue.com
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we had a clogged drain that went from slow draining to a total stop. we tried mr. rooter first but the guy they sent just sold us a couple of bottles of their drain de-clogger(?) and did absoluteley nothing else, just a quick peek at the basement drain with a flashlight and that was it. the stuff they sold us did nothing and eventually the drain went from slow moving to completely clogged up. we called up drain rescue and they sent paul who not only arrived within an acceptable time frame but also took the time to actually send a camera snake down the drain to actually find out what was going on. totally professional and very informative, paul was able to fix our drain after determining the real cause. will definitely be go back to them for any plumbing needs.

drainrescue.com
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i was so impressed with the level of customer service i received from wayne who works at drain rescue. he was very professional and made me feel confident that my faucet would be fixed. my faucet was leaking for 3 days, i had another company come out and they wanted to charge me almost double what wayne charged me. wayne explained exactly what had to be done, got my approval and started right away. before an hour passed my faucet was like new ! thanks a bunch wayne and drain rescue ! i will definitely be recommending you

drainrescue.com
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i contacted drain rescue on april 19 regarding sewage backup in my laundry room. dwayne came out that day, rectified the situation and advised me of further work required regarding damaged pipes both inside and outside my house. that work commenced april 22 and lasted 3 days. the work crew was hard working and pleasant. i found dwayne to be totally professional, knowledgeable and a pleasure to deal with. i also found melissa at the head office to be accommodating and pleasant. i have no hesitation in referring this company.

drainrescue.com
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my house is getting older and my bathrooms are out of date. i have this older toilet and water closet in my second bathroom which is not working well and sometimes leaks on the floor. i hired this plumber to repair it and get it running again. i like the the service and they were good at fixing the toilet.

drainrescue.com
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after having the city replace a sewer lateral waste line i had 3 estimates done to replace the pipe from my house to the city line . all estimates were to blow in a sock through a clay weeping system to meet city line . all the estimates were within 100 dollars or so of each other but drain rescue suggested to dig up and install a solid plastic pipe to join to the city line. glad i did the job properly . no more tree roots every year clogging up drains. they also did my backwater valve and assisted me with all paper work to deal with city rebate programs that are available. they did a great job as well as back filling properly laying down drop matts and cleaning up after themselves. thanks dwayne and crew.

drainrescue.com
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the service technician was on time, polite, and provided excellent service. he explained the situation well and provided tips on how to prevent similar things from happening in the future. the service was very reasonably priced, and i was very satisfied overall and would not hesitate to recommend the service to others.

drainrescue.com
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many thanks to dwayne r for his assistance and expertise in this matter and would like to also to put in a good word for the the two plumbers that assisted him in carrying out and completing this repair.work was done very professionally and efficiently in my opinion.i would definitely recommend your personnel and your company to my friends and neighbours .thanks against your office staff and for their quick response in dealing with my inquiries and efficiently arranging for assistance with my urgent plumbing problem.

drainrescue.com
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my family were staying at our house while they were in town visiting. all of our plumbing was backing up. it was a nightmare! i called drain rescue and they sent paul out. he showed up on time and had a very pleasant demeanour and excellent knowledge. he cleared our drains and even left some enzymes so we can keep it clear ourselves. thanks paul!

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the plumber who came to do our job was rude, inpatient and not helpful at all. as a result of his impatience he damaged our cupboard trying to move our refrigerator. i lodged a complaint and was basically told "sorry" there is nothing we can do. i would not use this company whatsoever. melissa & denise are who i dealt with.

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dwayne was great. he was very fast and polite. he helped clear the problem and was great about keeping the area clean and was in and out within half an hour. great job.

drainrescue.com
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having two small children in the house wonders never cease to amaze me. when the upstairs toilet became clogged my first thought was the kids flushed something down it. i tried to plunge it myself but that just didnt seem to work so i went online and typed in plumbers and found drain rescue. the lady that i spoke to asked me a few questions and the one that caught my attention was if i had another toilet in the house. she wanted to make sure that we had access to one having small kids in the house. then she booked an appointment for a plumber to come to my home. the plumber removed the toilet and the ball that my son had flushed down the toilet. he replaced my toilet and cleaned the work area after himself. he even had patience with my son and all the questions he was asking.thank you and great job. emmy and matt

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dwayne from drain rescue came and cleared the drain in my basement. he showed me on the camera system why it had backed up and what was needed to fix it. he did not pressure me and left it up to me if i wanted it done. he only gave me his recommendation of what he would do.

drainrescue.com
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"hi"i say that as if i was taking to a friend, that's because i consider my first experience with you, a start to a long working friendship, thanks to dwayne, who i now consider a friend.dwayne's care, efforts and obvious skills made me at ease, that "i was in good hands". his knowledge, obvious experience and professionalism also reflected great on your company.i appreciated the work he did thus far. we will be doing a much more work on the house, starting with a backwater valve, and then complete pipe replacements.i have been referring your company to others and will continue to do so, gladly and with confidence, because of dwayne."thanks" again!mauro - "mo"

drainrescue.com
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just a few words to thank drain rescue for the excellent service we received for repairing our sewer system after a rupture of the underground pipe.shane and his helper did an excellent job in a short time and they provided great service.some of the stuff that really stood out was:1) their cleanliness and respect for my property2) their willingness to clean the area after installing the new sewer systemi was also very impressed by the fact that drain rescue sponsors 15 children each month through world vision. shane informed me of this while we were talking. he showed me a picture of his sponsor child, peter, and said that a percentage of all service calls benefit the "children of drain rescue". in this day and age, that is something to be commended.the only thing that will outlast drain rescue's good plumbing and drainage work is the positive impact they have on the lives' of the world's children.thank you,mecurio

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drain rescue always does a great job when i call them. the plumber who did the repairs this time, was pleasant, friendly, informative and informed, went over the available options, was patient and polite and answered all my questions. i would recommend them for your plumbing needs if you want the job done well and right. simar, milton

drainrescue.com
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the technician who came (josh weber) was thoroughly professional and not only fixed my clog but replaced the drainage pipes to give a better drainage slope. the communications from head office were excellent. definitely recommend.

drainrescue.com
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fantastic and quick service. wayne was great at explaining what the problem was, why it happened and how to prevent it from happening again. he put our minds at ease from what we thought was a massive repair and health issue to us and our children. he was very respectful of our house and kept the work zone clean as well as the areas he used for access very clean. the job was completed very fast and he even helped me with some of the clean up before he left. his service has secured my wife and i as repeat customers of drainrescue.

drainrescue.com
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Estimate, installation and reimbursement forms for a backwater valve installation on a residential home in Etobicoke - professional service from everyone invovled. I recommend Drain Rescue for this type of work.

drainrescue.com
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drain rescue has now done 2 jobs on our house. they responded promptly,worked quickly and precisely. cleaning up as they went you would not have thought they were even there. i have already recommeded them to all my neighbours and friends.

drainrescue.com
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dear drain rescue,i used your services on tuesday june 9th when my son flushed a toy soilder down the toilet and ended up backing it up. we tried to remove it ourself, but then decided to bring in your company when we found your name on google.here are the things i liked about your service:- your plumber showed up on time and was very neat;- your plumber returned my bathroom to its original state;- he explained the job to me before he began and asked me to sign off before he began work;it is a rarity to find a plumbing company that is so honest and up front. i thank you for splendid service.sincerely,carrie edwards

drainrescue.com
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the technician from drain rescue was great , friendly , knew what exactly needed to be done didn't waist any time very happy with the individual and his level of skill and honesty. would use again and highly recommend the company

drainrescue.com
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just a note, long overdue, to tell you that we were pleased with the job cec menard did for us on dec 29, 2008, when she installed a new faucet in our kitchen sink.cec is obviously very skilled in her work which she performs in a courteous and pleasant manner.we will be recommending her to our friendsthank you.miranda hall

drainrescue.com
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i knew i had waterproofing issue when i began noticing water seeping in through my basement walls. so, i called three or four companies to get a quote to fix this waterproofing issue and drain rescue won my business. they had the lowest price and the most professional attitude. dwayne was the technician that came to out home. he was respectful and very informative. they crew he brought along to help out with the work also did an amazing job. i couldn't be happier with the end result because i have not had any problems since having this work done.

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my tenant called drain rescue for a leak in the kitchen sink, he was told he needed a new faucet, he went and bought his own faucet to save some money,because their faucets are way over priced,he was charged $429.40 for labour only to change a faucet!!!& the bill was passed on to me to pay ofcourse as a landlord. my tenants moved out 10 days later and the house was vacant for 2 months, the same faucet leaked and i called drain rescue to come and look at it, ofcourse they came and said it was something else; when it was the exact same sink/faucet/drain, they wanted to charge me $289+tax, i then questioned the $429 charge to change a faucet and if it was including leakage as it clearly stated on my invoice and the plumbers answer was that the charge is also for advertising not only for the change of faucet & he refused to repair it again & walked away, i called the company and asked to speak to the manager,i was transfered to a voice mail and left a message & nobody returned my call . i then called another plumber, he came within 1 hour and charged me $60 as it was a 10 minute job and only needed some paste around the drain, so the water wouldn't come out & leak. do yourself a favor if you don't want to spend an arm & a leg for a plumber by stay away from drain rescue and your better of calling a local plumber for the classifides, hope this was helpful.

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when i came home from work last tuesday i was surprised with 2 inches of water in my basement. i'm a single person with not much experience in the plumbing department so i asked my neighbor what to do. he recommended drain rescue (they've done work for my neighbor before). i called and the plumber was in my home in about 45 minutes. he had a big machine with him that cleared my drain (since it was blocked) and got rid of the flood. i am very happy with the service and would be more than happy to recommend them to anyone else.

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where to start? they showed up immediately to quote which was good as the basment was swimming in sewage. when you're in that situation, you don't shop around. the next day, when they showed up to do the work and pushed me to get more work done, i started checking. i was not pleased. and my displeasure continued:1) they charged over double the average i was later quoted2) they did not get the inspector to come until they had covered their work. this i learned was because they had 'tunnelled'. the inspector gave me a hard time because he couldn't inspect.3) later they would not discuss the bill and ignored me.4) they warned me that at any time, "say, your daughter's birthday party", that i would have another backup unless they did more work at another inflated price. (later from other contractors i learned that their reasons were 'bogus'digging under the porch would not be the problem they said.) sure enough, i did have another back up and the next group, mr. rooter whom i will now continue to use, fixed the original problem that i believe drain rescue knew about but did not do.i believe they charged me for unnecessary work which they hid and left the real work to 'explode' and have to be done later.(addition made november, 2008) my response to the company's eventual response: 1) who am i? what records would they possibly be looking at to confirm they did this work or look up records of this complaint? boris ignored us, how would they have any records of that? 2) they are even inconsistent saying this is an anonymous complaint, but they know they have no record of it. the only thing they took seriously was to look for more work, ensure they had to come back and to get their cheque cashed. this whole situation smelled as badly as the sewage that was in my basement. oddly, their response has the same odour.

drainrescue.com
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thank you very much for sending cec, the service technician to help us with our problem.cec was very conscious about putting on her shoe protectors and keeping her work area clean. she went to work right away and in no time discovered where the problem was. cec was also very informative, explaining what the best course of action would be and the possible causes of the problem. i would highly recommend cec to anyone needing a plumber!cec was at my home on nov. 19, 2008.once again, thank you. i hope i never have to call a plumber, but if i do i will be sure to call you. i will also recommend your company and cec to all my friends.maria

drainrescue.com
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denys the plumber came promptly at the time he said he would, examined our drain and quoted us the price. he did his job efficiently, professionally and courteously! he gave us some vital information regarding our drain and was extremely knowledgeable and polite. without hesitation would recommend drain rescue and denys!

drainrescue.com
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sean was very professional and knowledgeable explained the problem and completed job very fast good service. i will certainly pass the word around to friends and family about your company!!!

drainrescue.com
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i must say that drain rescue provides exceptional service!not only was the service technician on time, quick at resolving the issue and precise, the customer service representative i booked my appointment with extremely helpful: i was in a panic when i called because i needed someone over immediately and, she assured me she would get someone out to my property right away. she was kind and actually helped me calm down a little! thanks drain rescue!

drainrescue.com
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our drain in the basement started to backup, i noticed this at 10:30 pm at night. i contacted drain rescue ( harris plumbing north ) talked to steve who was very professional he told me he would have someone come out right away (at my request). jeff w. who was there in an hour. he explained the services that were provided and their costs and then after my thumbs up went to work quickly. basically there was a tree root which was blocking our sewer drain to the street, steve removed the tree root and also took a video of the problem. he made recommendations and worked very hard approx. 4 hrs to resolve this problem for us. thank you very much for your courteous service and professionalism.

drainrescue.com
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i had a minor sewage backup in my basement that was quickly getting worse. we couldn't flush a toilet, run a shower or do laundry in the house and we needed a quick solution. i phoned drain rescue, and sean humfrey and dwayne robertson showed up on time and quickly went to work to fix the problem. they were completely professional, but more importantly they were courteous, respectful and kind. i have two small kids in the house and they worked quickly so that we could go about our daily lives. i really appreciated their courteous and professional manner, how quickly they worked, how informed they kept me during the repair, and how clean they left things before they left. i would highly recommend drain rescue as a company, and sean and dwayne as contractors.

drainrescue.com
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had them replace my old half inch pipe to new 3/4 inch pipe plus bring that 3/4 inch pipe to collector inside the house. what can i say- job is done well for fair money, i am completely satisfied.

drainrescue.com
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we had a water pump outside our offise building that stopped working. i had called a few companies and was told they don't deal with this problem. i called drain rescue and the lady told me that the best way to determine whether it was something that they could fix for us was to send someone out. they send out terry who took the time to assess the problem and talk to me about solutions. it ended up that terry came beck and replaced the pump for us. as a company ourselves we seen the customer service and workmanship that we offer our customers that was offered to us. we will definitely pass on the name of drain rescue. patricia - newmarket

drainrescue.com
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i have a 3 year old son that is obsessed with watching the water go down the toilet. last week he decided to put down one of his toys and my toilet ended up being completely clogged. i opened the yellow pages and called the first company i saw. the lady on the phone was very kind and polite and she had a plumber at my home in about 45 minutes. the plumbers name was denys. denys was very quick and super nice. this was the ultimate plumbing experience. thanks drain rescue, i've already recommended you to a neighbor !

drainrescue.com
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first, i would like to give linda, the customer service representative, a big thanks for her great service, friendly demeanor, and patience over the phone. she had called twice to inform me on the status arrival of the plumber which i appreciated regarding those ongoing updates - thank you so much linda - don't ever change the way you do things :) wayne, the servicing plumber, did an excellent job - he did his work exceptionally well and cleaned up after the job was done. i was a little hesitant at first but wayne assured me that things will work out fine and they did! he was very friendly and worked very efficiently. the price was very reasonable and the service from linda and wayne were beyond my expectations. bottom line: this is how a company should run nowadays by doing the work right, at a reasonable cost, and keeping the customer informed and assured. excellent! i am so happy with the work! thank you drain rescue.

drainrescue.com
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The first contact with this company is Linda on phone she is very, very nice and very informative regarding scheduling appointment times a followed up to confirm technician was his way. The technician was also polite and did his work very efficiently. Good job by all.

drainrescue.com
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our drain was block up. drain rescue came and did the job on a holiday weekend at no extra cost. they were efficient, did a good, thorough job, and left the place clean

drainrescue.com
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wayne replaced a leaking faucet in my garage today, september 23rd, 2014. he was courteous and professional throughout the entire repair. i am very happy with the work he did and the treatment i received. i will recommend drain rescue to friends and family in the future.

drainrescue.com
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my toilet overflowed when i was having a party and i called drain rescue and they sent a technician and he resolved the problem. they kept my house clean, and arrived on time. just thought i'd drop send this note to show my appreciation.

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the main drain in my basement was backing up and i needed help fast. i called drain rescue to come and take a look at the problem. they sent over dwayne and he told me what the problem was and how i can fix it. he really took his time explaining it to me. the next day he had his crew there and they dug up my basement and replaced the pipe. overall, i was very happy with drain rescue's work.

drainrescue.com
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i am happy to report that i used drain rescue and was happy with the service they provided. they sent a technician and that person was very professional and finished the job in a timely fashion.i would recommend to neightbors and friends.

drainrescue.com
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my grandmother being elderly constantly has issues with the toilet eather dropping things in accidentally and flushing or just putting too much paper in. when it came to the sinks she would wash her hair and forget to use a plug so hair wouldnt go down causing problems with the pipes. calling this company up they were pretty efficient, they got the job done and left in a sufficient amount of time.

drainrescue.com
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my shower was leaking and it was incredibly annoying. i called drain rescue and they came to my home and fixed the problem. the plumber they sent was nice, and informed me of all the cost invovled before he began the job.thanks. would recommend.

drainrescue.com
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it was shortly after a major storm we had a couple weeks ago...our pipes were frozen and we were have a lot of trouble unthawing them. i called drain rescue and the nice lady that answered the phone explained that they would be busy, but they would try and fit me in for an appointment. about an hour and a half later someone showed up and unthawed my frozen pipes. i was very happy with the plumber's demeanor and workmanship.i would definitely advise my friends to use this company.richard

drainrescue.com
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i have used drain rescue before in the past. this time i used drain rescue to replace my drain line. i was especially impressed with their cleanliness and the time they took afterwards to fill in the excavated area and clean up the job site. one month later and everything is working fine. thank you for your great work!rick yance; north york, on.

drainrescue.com
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the undermount sink in our powder room was broken. i called drain rescue and wayne came out. he had a difficult time getting the old sink out and since the lip of the new sink was a little wider than the old one, he had quite a bit of work to do to make it fit. he did a tremendous job. he left the bathroom very clean after his work. he was also courteous and professional. the lady who answers the phone has a wonderful manner and a great sense of humour. wayne was at our home less than 24 hours after i placed the initial call. i can honestly tell you that if we ever need a plumber again, drain rescue will be our first contact point. i will recommend them highly to anyone else i find has a plumbing problem. thank you.

drainrescue.com
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very fast, professional and experienced team from the people working on the house all the way to head office. this was a big item for a small house and the work was carried out promptly with a minimum of discomfort. at the end of the work, the clean-up was so professional that it looked better than before the construction began. i would highly recommend this company. they may not be the lowest in price, but they guarantee results, are polite, respectful and friendly, and they show up on time ready to work. clearly, they represent the professionl's professional.

drainrescue.com
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i live in brampton and i called drain rescue to clean the drain in my place. i called them and the technician arrived on time, and he was very helpful and finished the job much quicker than i expected.i would tell my friends to use drain rescue if they found themselves in a similar situation to me.your truly,rw in brampton

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i had been drawn to drain rescue by accident, but given that my house has various drain problems i will be referring my landlord to this company for future repairs. upon viewing the website it was very helpful and informative into what this company does, where i can locate them, and to a degree the professionalism in the services they provide.

drainrescue.com
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thought my house was fine, but when i was about to fix up my basement i found a problem with my drains. they came in and finished job quickly. left my house clean. very friendly. no problems at all.

drainrescue.com
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my husband and i just want to thank drain rescue for the great job they did. we had terry come to our home to install a toilet and connect the plumbing to the sink in the same washroom. he didn't stop working until the whole job was complete. i thought this job would take longer than it actually did but, he was done in no time. the plumber was fantastic, the job was done with great precision and the price was fair enough.i will surely be using drain rescue again.

drainrescue.com
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we had excavate a 12 feet section of the drain in the basement and replace it with new pvc, re-cement the whole entire floor and have a camera inspection done for us. i was expecting this job to be a long process and never it done. however, the team at drain rescue proceeded with the work, they had done a superb job and my wife and i were very happy with their work. they organized their team very well, great knowledge not like any past experiences i have had. they were also very friendly and gave us all the information we needed to know.

drainrescue.com
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i am writing this letter to express my gratitude for your plumber's (pat) great work when he came to my house. i had a leaky copper pipe above my water heater and he fixed it in no time. all the other companies i called pretty much cut me off when said "water heater" and explain that they didn't do that kind of service. however, when i called your company the lady that answered the phone stopped and got clarification from someone in the office before returning to book an appointment. i really appreciate your attention to detail, and willingness to send someone out when no one else would.kind regards, sandra biermann

drainrescue.com
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steve, from drain rescue, is a true professional who provided the advice to get the job done in the correct way without sacrificing quality for a quick fix. before talking to him i didn't have any idea what the considerations were, and i was about to follow a non-expert's advice to put in a drain that would have caused me a world of hurt.obviously the price to do the job right was a bit higher than the work-arounds, and he allowed me enough time to think and decide.thanks

drainrescue.com
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omg!!! i spelled my own name wrong up top. lol. anyway, back to the reason i'm writing...my husband was at work and a pipe under the sink broke and was spraying water everywhere. i was alone and, in a panic, i called drain rescue.i was happy with:- the way the plumber arrived on-time and ready to service me- how he explained the problem before proceeding- how quickly and efficiently he finshed stuff- how he left my house tidey and the same way it wasthanks for rescuing me, drain resuce. lol.sincerely,sam.

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kitchen sink was clogged.plumber called within 30 minutes, and came shortly thereafter. pipe was snaked right upto main sewer pipe. clog was cleared. plumber also left drain opener for subsequent use.

drainrescue.com
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Very nice individual came to unclog bathroom drain. I would give Service a 10 however it was an exceptionally high cost for 35 minutes of work. Based on the quote I expected it to be a much more labor intensive project. Upon question of the price, they said $300 is standard to unclog a bathroom drain. $600 an hour seems too high. Again, service was great but due to cost for 30 mins of work, I will not likely use again.

drainrescue.com
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i spoke with a friend about how to get my bathroom and kitchen faucets working better in my home, when i was told to try drain rescue. they came to my home and were easy to work with and get the job done. now my faucets work better, and the water flows like it should. the plumber's name was dwayne.

drainrescue.com
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we had a slow leak in my basement and the technicians on the job did a great of fixing the problem, and then cleaning up. we were very impressed throughout the process, and then very relieved when we saw how tidy they left the area. drain rescue is very reliable and i would recommend their services for any plumbing problems to anyone else. steve, richmond hill

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on nov. 24, 2009 my father had a plumbing emergency in his building and called drain rescue to help resolve his problem. my father is 87 years old and speaks broken english.the technician arrived and quoted a $4800 estimate to replace 30 ft. of cast iron pipe with newer pipe along with some new abs drainpipe. he was then told that if he rejected the estimate he would have to pay $175 for the diagnosis regardless of the fact that drain rescues website clearly states that any drain estimates are free and they quote the entire job with no hidden extras.having a flooded basement and three units counting on running water that evening left my father little choice but to go ahead and fix the problem. so he did. two hours into the job, he was quoted another $2500 to replace other sections of old pipe (that were not visible upon initial inspection). having thought the first job would fix everything, my father was shocked at this added work and cost. he then asked if the new work would resolve a low-pressure issue with the cold water supply on the second floor of the building and was told it would. it did not.the entire job cost him over $6700 for about 18 hours of labour (2 men, 9 hours each) including about $400 in materials. according to their website (www.drainrescue.com) drain rescue boasts that they dont charge by the hour, rather by the job so theres no hidden extras. on this particular job, their hourly rate exceeded $300/hour. thats right! its no wonder they dont charge by the hour. since the low-pressure problem still persisted, my father was forced to hire another plumber to complete the job (at a much more reasonable cost - $2000 for approximately 30 hours of labour including materials). in fact, this $2000 service included more labour, materials and upgrades than the two drain rescue jobs at less than a third the cost.finally, the technician offered my father a seniors discount of 10%. their website clearly states that seniors receive a 15% discount. im not sure how this oversight occurred. when i approached the owner of the company, terry sakharevych, i was told that their pricing reflects the work done and in order to receive the advertised seniors discount, i had to send him a link to his own website where he could confirm the offered15% discount to seniors. without this call, only 10% would have been granted. this was just another shoddy work practice.after talking to him about my predicament, terry sakharevych passed me onto walter who is their service manager. basically walter said that its too bad im not satisfied but they did not gouge my father for any extra money or work required. i asked about the satisfaction guarantee and was told theres nothing they can do.here is what their website states:drain rescue does not charge for estimates. all estimates are free.we conduct plumbing inspections for free if we are already at your home.drain rescue charges per job, not per hour! we believe in being paid to solve problems and not for the time it takes to identify them.a price upfront before the work begins. 100% satisfaction guaranteed.we do not charge for our drain technicians to show up. all drain service calls are free of charge. with plumbing calls, however, there is a $65 service charge for the plumber to come to your home. however, if you decide to go ahead with the work the $65 service fee is waived.our dedication to customer service and our reputation within the plumbing industry is what motivates us.my problem here is two fold. one, if they dont know what the entire job entails, at the very least they should notify customers that their estimates are only guess work and can easily include extra work later on. that way, clients have a sense of what they may be getting into. right now, they offer an estimate making you think that will resolve all your issues, when in fact its only a beginning. pricing by the job can be reasonable if you know what youre getting into, but when you dont, the skys the limit.two, how does a company justify charging over $300 an hour and claim to be honest, reliable and reasonable? i understand pricing an entire job as opposed to hourly rates, but when you cant fully assess a job unless youre inside the walls, you should consider implementing a more honest hourly rate. $300 is simply gouging.shame on drain rescue for not honouring their own pledge, for not being honest about pricing, for taking advantage of a client who is in an emergency plumbing situation, for not dealing with our complaints and lack of satisfaction and finally for gouging an elderly man who was at the mercy of a plumbing emergency and was ready to do anything to resolve those issues so his tenants wouldnt be without water.i write this letter to notify and warn any potential customers about drain rescues working principles or lack thereof. i will never use this company again and urge you to do the same. i am considering making a claim against them in small claims court.sincerely,steve sanguedolce

drainrescue.com
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i appreciated the fact that drain rescue's employees were polite. the plumber and the lady on the phone. long story short my toilet was leaking, i called drain rescue and they did a pretty awesome job for a reasonable price. super satisfied !!

drainrescue.com
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my shower faucet was leaking and it was making a ton of noise and disturbing everyone in the house. i called drain rescue to take a look at it and they sent over someone the same day. the plumber quoted me $450 and said there was a lot of stuff he had to do. in the end, he ended up accomplishing everything and only charging me $400. i wanted to write this letter to show my appreciation for their service.thank you,summer

drainrescue.com
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fantastic service! very speedy service on a bad winter day. service tech (dwaine) was friendly, honest and courteous. allowed me to watch the drain snake camera and showed me the issue with our drain. he even put down some anti-bacterial fluid to help clean up the smell. highly recommend!

drainrescue.com
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an emergency with tree roots in the pipe stopping the drains, on a friday evening and chris showed up then arranged for a crew to come in on saturday. andre and his crew started with a hole in the basement and replacing the bottom of a cast iron main stack with an easier to deal with pvc stack. chris came back at each stage to monitor and keep me up to speed. three days and 3 holes later there was 60 feet of clay pipe sewer replaced with pvc and the drains ran clear. one of the holes was dug in a patio and 6 months later the patio stones have not subsided and i did not even have to wash down the stones. they cleaned everything up. all that was left was to replace the floor tiles over the hole in the basement and to rebox he main stack.

drainrescue.com
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i was having a total drain back up in my basement. i tried to fix it myself and even rented a snake to unclog the drain. finally i called drain rescue which i found online.he just happened to be in my neighborhood and came right over and unclogged the drain in about 10 minutes.he was fast, efficient and well priced. i highly recommend this company again to all my friends and family.sincerelyterrie c

drainrescue.com
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i am very pleased with the work done on my home sewer line.i had problems with the sewer backing up after a heavy rainstorm and so i called drain rescue who showed up as promised the next day as arranged.wayne put the camera down ,found the problem and we arranged to have the work done in a couple of days.the worker came in,dug the cleanout pipe up ,removed the debris that caused the backup and installed the new backwater valve.when the worker left the house it was as clean as it was before he arrived not a bit of mess for us to clean up my wife and myself were very pleased with the whole performance and would highly recommend drain rescue to everyone.thanks again guys for a job well done.

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the gentleman was on time and very friendly, professional, and knowledgeable about the job. he found the problem and gave us a quote within 1 1/2 hours. we had another company come about the same problem and they charged us more money and obviously didn't fix the job. we will recommend this company.

drainrescue.com
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we need a new sink installed, and after trying it ourselves we broke down and decided to call drain rescue. their advertisement in the yellow pages was the most prominent so that's why we ended up calling them. they sent over a technician and he completed (in what seemed like minutes) what it took us the entire night before to accomplish even a fraction of.i was very happy about my experience with drain rescue, and i am thrilled with my new sink.tibor

drainrescue.com
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had a company come in to redo my driveway had them also pave up the side of the house when they were excavating they took out the out side clay clean out pipe for the sewage they did not recap it properly when they back filled rocks fell in eventually building up and blocking off all sewage from the house called drain rescue to diagnose problem bill came out scope the drain out with camera to find rocks and gravel blocking mean pipe to street next day they showed up to dig down six feet remove block pipes replaced with new pvc things are now working great i highly recommend this company very fast and quote was accurate thank you bill patrick for all your help.

drainrescue.com
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great service from start to finish. plumber from drain rescue was very professional and knowledgeable. he explained what was happening and answered all my questions. i didn't feel rushed or pressured at all. he went straight to work and fixed the problem. he even removed the water and cleaned up the mess. i would recommend this company to anyone.

drainrescue.com
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drain rescue is my saviour!!!! i was away on a business trip and when i returned my basement had about 2 inches of water in it! this was the last thing i needed after the horrible flight and jet lag. i arrived home late on friday night and i thought who would come out this late on friday? well, drain rescue did! they had someone answer the phone too, it wasn't even an answering machine. i explained to the dispatcher i was having such an awful day and this is the last thing i need, i'm sure she could tell i was stressed! she send out someone right away and it seemed like he was here in no time at all! he explained what was happening and answered all my questions; i did not feel rushed or pressured at all. he went straight to work and cleared the drain. he even removed the water and offered to mop up the mess, what a full service company! tom, mississauga

drainrescue.com
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we had a major problem with our shower. we had drain rescue come out to our home to take a look at the issue. the plumber who showed up at our home quickly assessed the situation, and provided an upfront quote and the estimation on the amount of time it would take to fix. the repair was quickly done, and they cleaned up. this is the second time we have used drain rescue for our plumbing needs and we will continue to use them in future. highly recommended. everyone we have dealt with at drain rescue have been friendly and very helpful. tomas, scarborough

drainrescue.com
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we needed a plumber for an emergency drain problem. we looked in the yellow pages and picked drainrescue. they came the next morning and quicley found the problems and and gave us an estimate which was very reasonable for what needed to be done. they got to work very quickley and the job was excellent. no mess was left and you would not even know they were there. very friendly, polite, respectful and professional. would recommend them very highly!

drainrescue.com
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drain rescue helped us out and unclogged our toiet. i called them at 10am and they were in my house and at work by 10:45am. i greatly appreciate their professionalism and conduct while in my home. thanks, don dwyer.

drainrescue.com
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as embarassing as this is to write, i was having toilet problems. things backed up and had already over flowed once, and as the day went on it was becoming increasingly apparent that i wasn't going to fix this with a plunger. i had no choice but to call a plumber, which really irritated me because of how much they charge. i ended up calling drain rescue and they sent someone out to assess the situation. they came up here and had the problem fixed within an hour and a half. other than the fact the plumber was 20 minutes late (he claimed traffic), i was happy with the results.i would pass along drain rescue's information to anyone of my friends or colleagues that was in need of plumbing services.thank you!

drainrescue.com
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ok. here's the deal. my story sounds just like everyone else's who has reviewed this shoddy company. $3200 down the drain, literally. basement swimming in sewage, drainrescue showed up first, the guy seemed pro-active if nothing else. he told us we needed to replace the old ceramic pipes to the main sewer.we foolishly took the bait. couple hours later two guys came to do the grunt work -- i'm sure they were being paid no more than $13/hr. an hour in, our front yard was busted up, and what did they find? plastic pipes, not ceramic. too late, they had to 'finish the job'.... two days and $3200 later, our basement was swimming in sewage again. that silly camera is only a gimmick. then we called the city water services. the were fantastic. they came by, did a camera inspection and for free took care of our problem. which drainrescue wasn't even able to properly identify.stay away!!!!

drainrescue.com
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the plumber came to my house to fix my plugged sink. he was very polite and clearly tried his best. unfortunately, the next day my sink was plugged again, as if nothing was done to it at all. i called the company and tried to have them come in again to take a look, but they said they carried no responsibility and it all depends on our pipes. i believe that real professionals would be able to at least warn us that there could have been no results from the work done. however, he went ahead and charged us a lot of money without any results. i am disappointed and will never use their services again.

drainrescue.com
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i had major problems with my toilet recently. i called in many companies to write me up estimates, and finally decided on drain rescue. a service person named joe came in to do the job, and he was very friendly and thoroughly explained the projects. that was the difference, they actually explained the project while all the other companies just threw numbers at me, and pressured me to sign a contract. joe of drain rescue took time to explain things to me like i was an actual human being and not an atm. i really appreciate the care that joe took. the installation went quickly and without any problems. i am very grateful for drain rescue's ability to humanize the toliet installation process.thank you drain rescue and thank you joe!sincerely,vicky

drainrescue.com
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i called your company about a clogged sink in may. i was pleased with your professional plumber and the way he took the time to explain the entire process to me. he gave me a price quote before we began, and i approved it and then he started work. he was in and out in about an hour, and resolved the problem. thank you for providing wonderful service, and i would use you again.sincerely,karen b. conrad

drainrescue.com
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billy arrived in a timely manner and introduced himself. he assessed our plumbing issue and gave us a quote. he assured us there were only solutions and he was able to fix our problem. i would not hesitate to have billy back in my home if the need was to arise. good job!

drainrescue.com
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Just wanted to call out on Billy Bishup from Drain Rescue on an emergency service call on June 9th. Billy Bishup was the service expert that literally came to the rescue. Excellent response, great communication and speedy service. I will not call anyone else.

drainrescue.com
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i wanted to install a new bathroom faucet so i called a few plumbing companies. drain rescue came and quoted me a price for work to be done. sean came to my home. he installed the new faucet for me. while doing that he found that i did not have emergency shut off valve. he suggested that i have them installed and why i should have them. awesome job sean and drain rescue.

drainrescue.com
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i had drain rescue repair, install and replace plumbing pipes. the serviceman was kind, clean and professional and i would recommend drain rescue's work to my friends and neighbors.their customer service was great. when the job was finished, a drain rescue representative even called me and asked me about my experience with the company.

drainrescue.com
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i had a broken sprinkler pipe on my lawn and your company sent someone over that fixed the problem at a reasonable price. thank you for the great service. laura.

drainrescue.com
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excellent. fast service, called with a backed up drain at 9 am and the problem was solved by noon. Terry did a great job!

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We had a backed up toilet late on a Sunday so we called Drain Rescue first thing Monday morning (July 11th). They scheduled us for that afternoon between 3 and 4pm. At 2.45pm they called and said that they would be about 1 hour late. At 3.30pm, they called again and said that they could no make it until the next day. This forced us to cancel the service call and find someone else to come in that evening. we did find an emergency service but were charge an after hours fee because of the lateness of our call...I'm not sure if the scheduling is done from a central call centre or the local office, but whatever the case, they have poor planning and scheduling. I can't comment on the work as we never had it done.

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Locations:

Drain Rescue Plumbers

1000 Taylor Rd, Bracebridge, ON P1L 1R6, Canada
(800) 568-7359

Drain Rescue Plumbers

1756 Brunel Rd, Huntsville, ON P1H 2J3, Canada
(800) 568-7359

Drain Rescue Plumbers Whitby

1800 Dundas St E #4, Whitby, ON L1N, Canada
(905) 721-1114

Drain Rescue Plumbers Whitby

1800 Dundas Street East #4, Whitby, ON L1N, Canada
(905) 721-1114

Drain Rescue Plumbers

24 E 12th Ave, Vancouver, BC V5T 2G5, Canada
(604) 678-8787

Drain Rescue Plumbers

Barrie, ON, Canada
(705) 722-4646

Drain Rescue Plumbers Markham

Markham, ON, Canada
(905) 472-3511

Drain Rescue Plumbers

Milton, ON L9T 0Z2, Canada
(905) 702-7779

Drain Rescue Plumbers Newmarket

Newmarket, ON, Canada
(905) 727-7012

Drain Rescue Plumbers North York

North York, ON, Canada
(416) 487-7878

Drain Rescue Plumbers

Pickering, ON, Canada
(905) 427-0003

Drain Rescue Plumbers Toronto

Toronto, ON, Canada
(416) 533-7070